Verizon - Poor Service
FIOS - Complaint
TAMPA, FLORIDA -- Verizon has been placing door hangers on our home for several years now advertising FiOS in the area. Each time my wife would inquire, they would say the service was not available in our area.
Finally, my wife talked to a CSR at one of their stores and found out FiOS was in our area. An appt was made for installation approximately 2 weeks later. I took a day off work for the appointment which was set between 8 and 10AM. After not hearing anything from anyone, my wife called shortly after 10 and was advised there were no ports available to provide us with the service. It would be an additional 2 weeks for engineering to resolve the problem.
They didn't even have the courtesy to call.
I have DirecTV for now and I'm checking into alternatives with Brighthouse and others.