Sears Appliance Warranty - 12 Days to Get a Tech Out
AUBREY, TEXAS -- I have had my HE efficiency washer from Sears for less than 6 months. It flooded my Laundry room and it takes 12 days to get a tech out. I paid hundreds of dollars for this warranty. I am making it my life's mission to spread the word. I told my girlfriend how awesome it was and now I look like a fool.
Company Response on :
My name is Liz and I am with the Sears Cares escalations team. We are terribly sorry for the troubles you have been experiencing your washer. From your post we can see that we certainly have let you down and would like to offer some assistance. We would like the opportunity to speak with you to address your concerns and hopefully restore your faith in Sears. At your earliest convenience please send the following information – contact #, the name and phone # used at time of purchase, as well as the screen name that you have been assigned to reference your post (Mandiewillis), to email@example.com. We look forward to speaking with you.
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