Half Priced Mags.com Complaint - Paid for Order Never Received and No Refund
In early September 2005, I placed a magazine subscription order with Half Priced Mags.com. The company immediately charged my credit card. I was told I had to wait 10-14 weeks for my subscription to arrive. After 14 weeks, I contacted them, as I never received the order. HalfPricedMags.com responded and said there was a mix-up with my order and said it would be processed. After six more weeks of no subscription, I contacted them a again. They responded and said the order still did not go through and they are unable to process my subscription because it was no longer offered to customers --- even though it was still offered on the home page of their website! I was told a refund would be issued and I had to wait 14 business days. After 14 days and no refund, I contacted him again at the end of February and they said the "check" was mailed on a Sunday, Feb. 5! After several more inquiries, they said there seemed to be a problem with my order and he was turning over the matter to the accounting department and a refund would be forthcoming. After seven months of paying for a subscription I never received, I will never see a refund. I demanded a credit to my credit card but they refuse to do this. This group lies about processing refunds, and they lie about the services they offer. They take peoples' money and provide no service. HalfPricedMags should be shut down. There are other complaints posted about this company on this site as well as other consumer protection websites. Now, HalfPricedMags will not even respond to my e-mails. I paid for something that I never received and I will never see a refund as others have discovered too.