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Fast Car Hire - The Worst ever....AVOID!

Complaint
Review by t.moesquit on 2013-08-02
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
UK -- I traveled to the US in June, 2013. I booked my car (prepaid) with Fast Car Hire. This was the worst thing I could have done. I had to pay them through www.skrill.com, payment was to a certain Michael Teale from the FastCarHire team. Everything was ok and I received my prepaid voucher to present @ Alamo. 2 days prior my vacation, they sent me an email in which they told me that their Alamo Broker had "fleet issues" and that they couldn't provide the car I booked. They would refund me via PayPal within 5-10 business days. Till now, August, I haven't received any refund. I've sent them emails, tried to contact them through fax, no reply! I've sent emails filing for complain through the money booker, Skrill. Nothing either. I've officially filed for complain @ my local bank. Hope they can catch these scammers who are using the name of great company's such as Alamo and Budget. They;ve also scammed a friend of mine...she had a reservation for the same period but "got" the rental @ Budget.

I forgot to say, when a rebooked a car through another website, I got the rental @ Alamo. This was a concern, cause it was for the same type I "booked" with the scammers. when I arrived I asked Alamo if they really had fleet issues... they told me not at all. I handled them the fast car hire voucher and they told me they don't know that website..... that reservation was never made!!! I still got the car I booked through the other website.
Comments:1 Replies - Latest reply on 2013-08-03
Posted by Soaring Consumer on 2013-08-03:
I suggest filing a complaint here:
https://www.ic3.gov/

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