OREGON -- The boat my son and I own had some items STOLEN from it back in May 2013. Contacted police first of June. Progressive was contacted shortly thereafter. After 6 weeks, of JUMPING through their hoops, they want more documentation. I have given pictures, serial #'s and proof of purchase, receipts of items stolen. They still have not responded with payment. They have fired a least 1 AGENT because of this. I am now on the 4th one. He wants access to my complete financial records.
This is a company that PRIDES itself on being there for their customers. I have sold my stock in them as of today. Time to get litigious with them. It seems the only way that they comply with the contract between them and the insured.