UPS - Workers Keeping Information to Themselves. Overcharging for Delivery of Smaller Items
MORTON GROVE, ILLINOIS -- Very dissatisfied.
First off, I had a 3x3x4 package. I walked into the ups store and she took it as I would expected. What I noticed soon after which confused me was she got out a box of her own, which was 7x7x7. I had to wonder was, as the box I had was perfectly fine.
Then she put my small box into this much larger box and looked at me because it was strange to have such a small box in a larger box. She then asked if I wanted peanuts, which of course I would. It was a much smaller box and I didn’t want it thrown around in there. I still had to wonder why she had put it in the bigger box. She had said nothing about it to me.
She gets my information and rings me up to a total of 17 dollars.
I’m shocked at that price, as the box I had was small and the contents light. I then asked her if she needed it in the bigger box, and she said that the shipping label wouldn’t be readable on a smaller one.
I would have honestly gone to the post office way beyond this point if she had come up and told me that she was near doubling the price of shipping out this 1 ¾ inch figurine.
As it is, she already had it packed and ready so I paid the 17 dollars but I am NOT going back there again and I think that’s very rude and just wrong behavior to repack someone’s item without telling them they can’t use their original packaging because of the size of the labels not being able to fit.
I will not be going back there for any packages that are under that 7x7x7 dimensions, as they are far overcharging you for delivering such items.