1
Helpful
Votes

Lakeview Power Equipment - Additional $125 Charge, Not Mentioned in Sales Presentation

Complaint
Review by KevinTX on 2013-08-02
Rating: StarStarEmpty StarEmpty StarEmpty Star
ROWLETT, TEXAS -- I bought a Zero turn mower from Lakeview Power Equipment in Rowlett Texas. I used their 0% for 48 months offer. I took the time to fill out the paperwork with Ralph, my salesman and store manager, and never once did he mention there would be a $125 fee. I only learned of the $125 fee AFTER I checked my balance online. After a discussion with Ralph, he told me he was NOT aware of the fee, but there was nothing he could do about it. I looked at my receipt and there IS verbiage about a fee, but I did NOT sign said receipt so I bet he sped past it, nor did he mention it to me. The amount on my receipt was for the agreed amount, but now it's $125 more.

This is deceptive sales practice! I asked Ralph for a store credit which he said he would not do, the best he could do would be $20. He then tried to tell me he cut me a deal on the delivery by only charging me $50 on top of everything I paid already.
Comments:

Your Name:
(displayed with your comment)
Your E-mail:
(required)

Your Experience/Advice:
Check spelling


By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.