United Parcel Service Complaint - UPS Screws another one
CHICAGO, ILLINOIS -- My wife and I have a part time business making wedding movies. Well I ordered a nice fire proof case for storing the original DVD's that I make and also a some more blank DVD's from 2 different companies.
I tracked the packages and both are arriving today March 20, 2006. Okay I dont go anywhere and I waited for the UPS guy. He arrived at 11:54 am with only one package and I CLEARLY stated there should be two, he disagreed and said maybe another truck has it.
I ran out the pick up kids from school at 2:00 pm and checked the front door to see if he came and left package. Nope not there so I waited, around 5:00 I checked the status of the undelivered package only to find out it stated delivered at 11:54 am.
I called UPS who of course told me to call the person I ordered the package from so they can trace it. Here I sit very frustrated with UPS.