Maytag Service Contract - Unfair Contract Practice
Service Contract on Maytag Neptune Product - Complaint
LOUISVILLE, KENTUCKY -- Had a service policy in effect until 7/20/13. paid in advance in February for 7/20/13 - 7/20/14. Bought new washer and dryer, no service contract needed. called on 7/8/13 to cancel next year contract, told to write letter and did same day. when I got the check they had deducted a fee that I was told was an early termination fee. I cancelled next years contract 12 days before the next year contract began and was told I had 2 days after the contract to cancel. They used my money for 5 months that was sent in advance and had the nerve to charge me for their use of it. Total rip off.......Has to be a consumer protection law for this action in the State of Massachusetts.