Tucson Conns You Out of Money.
Refrigerator - Complaint
TUCSON, ARIZONA -- My mother went to this place to get a refrigerator ,(she is on a fixed income) bought one with cash. They offered free delivery and set up on a rebate type system ($80.00) so they dropped off the unit inside the front door. That's no set up and it wouldn't fit. I called Conns the next day to see what the return policy is and the sales person told me we will get a call from the salesman who sold it. Of course, no call I.
I took it to their store and they said they don't take back returns at the store and laughed at us, and this is a manager. I informed them that they will take it back and give the money back and we will not be doing business with them. They informed us that we will be charged for delivery and set up and re stock fees will apply. So, they conned us out of $250.00.
Very bad service, please never do business with this company. May they end up like all the other companies that go against the big box stores .