The Hartford - No Communication After a Minor Accident
Collection bureau - Complaint
VANCOUVER, WASHINGTON -- In late 2010, I inadvertently backed into and dented the plastic from bumper of another car. The dent was about 5 inches long and maybe 1/2 inch deep. I was at fault. The owner of the car I hit got it repaired to the tune of $770.00.
Because I was without insurance at the time, (I am insured now) I was liable for the cost. Rather than contact me, the Hartford sent the claim directly to a debt collector in Florida. I finally paid off the $770.00 and have the final receipt. If the Hartford treats everyone this way, no contact, then it is no wonder that they have the highest premium rates I have seen. I was seriously thinking about moving all my insurance needs to them, car, house and contents. But, after this experience, I do not even want to drive by any of their offices, much less go to them for insurance.