Window World - Sloppy workman ship not thorough when it came to detail
GRAND PRAIRIE, TEXAS -- Window World will hire contractors so you will not know the skill of workman ship. I had 11 windows replaced and they sent out a 2 man crew (father and son) the father was still teaching the son while at the house. They used drop clothes inside the house under the area where the windows were being ripped out. There were no drop clothes put on the outside of the house and the next day I spent most of the day using my own shop vac to vacuum up shards of glass (still don’t know if some of the glass fell into the pool that is outside the kitchen windows.) I am also concerned about now planting in the flower beds that were under the windows as I am fearful of getting glass in my hands The calking that was put on the inside of the windows was put down very uneven and also not completely sealed. They cut corners and put new calking over some of the old calking instead of removing all of the old.
Some of the boards around the bay window were loosened while the windows were being removed and they didn’t reseal the wood under the windows. All of the calking on the outside of the windows was smeared unevenly and without any attention to detail as the calking was all over the bricks next to the windows and there are still spots where the windows were not sealed completely.
After they drove off I had to use my shop vac and clean up all of the broken glass they left on the street that was under their trailer that they used to haul off all of the broken old windows.
I have a call into the company for a manager to come look at the work done and I will do a follow up post after I meet with Window World.