Midas - Waits Until Last Minute To Do Job
Clerk - Complaint
NANUET, NEW YORK -- Well when I got there I just wanted an oil change. I was on my lunch break and they said it could be done in 30 mins. I asked if it was ok if I could pick it up at 3:30 since it was Sunday they close at 4pm. They called me around 2:45 asking if I wanted new rear brakes done to which I declined. 3:30 comes around and the car isn't done. It's still on lift with rear wheels off. I look at him and say " you're not done??" So he says its almost done. And throws the wheels on and the lower the lift and then start to refill oil, I'm running from work so I needed it done and expected done by 3:30. I left and came back for the car.
Very unreliable, non-efficient, and not very professional. Very displeased.