Expedia - Worst Travel Website Ever!!
TORONTO, NEVADA -- Never ever use Expedia! They give completely false information and ratings on their website and then once you've booked they are completely unwilling to make any adjustments. My husband booked a 3.5 star hotel in San Fran from a pool of hotels ( you don't get the name of the hotel until after you've booked) once we received the name of the hotel we looked on line to see where we are going and it turns out the hotel is bedbug infested, in a bad neighborhood - with homeless people all around it, and dangerous to walk to at night!! Expedia customer service were unwilling to change the hotel - we didn't even want out money back, just a hotel that was actually 3.5 stars and not bedbug infested! Horrible customer service - NEVER EVER USING THEM AGAIN!!!