Time Warner Cable - Disconnected Service Without My Knowledge, Then Sent My Account to Collections
Customer Service - Complaint
AURORA, COLORADO -- Time Warner Cable is a joke. I put my services on hold, the woman I talked to said to just take my equipment and call when I was ready to start services, never stating anything about money that I would owe or anything.
They disconnected my service without my knowledge and I never received any notice. The next thing I know, collections called me telling me I owed 80 dollars for unreturned equipment. I called today and got transferred to 4 different people, before they told me they didn't need to inform me my services were being disconnected. The customer service is lacking, and I can't believe they run a business like this. DO NOT USE THIS SERVICE. I have never been so upset in my life. They need to learn how to treat people and train better employees!! I will never use this joke of a service again in my LIFE!!