Starbuck Rankin Hwy. - Some of the Staff
Barista - Complaint
MIDLAND, TEXAS -- Went to the Rankin Hwy Starbucks for a white mocha in the morning around 7am and when I went in they were nice until the barista Barbra or how she calls her self " Consepsion" was being rude to the staff! Calling them names and yelling at them, and from what we could here she was not the manager or supervisor. And you could tell the other employees don't like they way she talked, but deal with it because it's work.
This Barbra lady has to be nicer to the other employees or trainer. A new employee asked her where was something a customer needed in a drink and she answered all rude saying "you should know where it is. And I found out it was only the secibd day for the trainee. The way she talks to employees especially with the language she uses isn't right or apropriate especially if the customers can listen. Over all the white mocha was ok. Only thing they need to work with the staff better or be more professional verbally.