Hertz Rent a Car - They Rented Me a Car Which Automatically Locks the Door, and the Key Was In. They Wanted to Charge Me $85 to Unlock Their Car.
Roadside Service - Complaint
CLEVELAND, OHIO -- I rented a car from the Hertz at Cleveland Hopkins Airport. When I was loading the car to drive back to the rental return and catch a flight, the car automatically locked. The key was laying on the seat. I had to call Hertz Roadside service and they informed me that they would charge me $85 to unlock the car.
I then called my AAA and they opened the car. Too late, I missed my flight, and had to rent their car an additional day to catch a flight the next day. It was a nightmare.