Newegg.com - Dead Motherboard returned-Newegg refuses credit.
ASUS Maximus Formula motherboard - Complaint
WHITTIER, CALIFORNIA -- I ordered an ASUS Maximus Formula motherboard from Newegg.com. The board was installed in the system and posted. Error code 55 was reported by digital indicator-"no memory installed". Installed Corsair Vengence. All were tested on bench system. Called ASUS. Tech representative Mike said no workarounds, system is DOA, return it to the Egg. Got an RMA from Egg and a week later they declined refund nor a replacement. They stated I bent the pins in the cpu socket. I stated that Newegg sold me a damaged motherboard to begin with. They refused to listen.
ASUS and Newegg have everything to gain and nothing to loose by this new business model. Sell bad boards and refuse credit nor replacement. The sole buyer has NO chance against a company like Newegg.
I have a signed affidavit from the person for whom I was building the system. He was present when I installed the motherboard and he watch me repack the board. There were no bent cpu pins.
I have asked small claims court, in Phoenix, AZ, to send me the paper work to start proceedings against Newegg. Let them send their big shot lawyers to small claims court. They will see a 68 year old senior citizen asking the judge for relief.
I have, already, sent a letter to consumer protection and the FTC in Washington D.C.. I have also written a letter to AARP and asked for their help and backup.
If all of you are having the same problem, or similar, you need to write letters to local, state and federal agencies. Keep all documentation. This appears to be a big problem and a lot of buyers are getting burned by Newegg,