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Firefly.com Rental Cars - With Our Visa Detail They Simply Added an Extra Day, Although We Already Left With the Plane the Day Before!

Complaint
Review by marleendewaele on 2013-08-06
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
MADRID/SPAIN -- after leaving the car keys in the drop box ( they suggested!) and we advised a co-worker that the car was there, we went to the airport and took our plane scheduled that day.(midday)
On the bill they sent afterwards, was added an extra day, + insurance !!
without any signing of our part.a extra amount of 63 euros was deducted from our credit card.
Firefly = Hertz
Comments:1 Replies - Latest reply on 2013-08-07
Posted by Soaring Consumer on 2013-08-07:
File a dispute with your credit card company for the additional charge.

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