UPS - Horrible, Lazy
UPS ground - Complaint
I have a huge problem with the fact that I ordered something about a week ago. it only showed me 3 arrival and departure scans, last one in Illinois was on a Friday. I get that they don't ship on weekends so I patiently waited to see if the location would be updated for me on Monday. and lo and behold, IT WASN'T. Every time I got onto chat to chat with an employee they all told me THE SAME THING. that my delivery would be there and they have no more info. EXCUSE ME? I have been waiting. SO I give an extra day thinking, maybe it'll update tomorrow and guess what?!?!? IT NEVER DID.
UPS employees are lazy and give you info you already know instead of really wanting to HELP you. I'm still left in the dark as to where my package is.