Best Buy - Received a Bill for a Product I Did Not Purchase.
Customer Service - billing - Complaint
I received a bill for computer software I did not purchase. I called customer service and explained this to an associate. The associate told me he removed the purchase from the bill, however, the next month I got the same bill with a late fee tacked on. I called again and spent half an hour speaking with multiple associates, most of whom I could not understand through their accents, just to be told that I would have to wait 2-3 more billing cycles to see if my initial bill was disputed. Best Buy customer service = a joke. Needless to say, I cancelled my credit card before they could charge me anymore false purchases.