Time Warner Cable - Will not issue a refund of money that isn't theirs!
billing - Complaint
TIPP CITY, OHIO -- I had sent a payment to Time Warner on June 14th (my account was closed for a couple months) that was supposed to go to Verizon Wireless (my mistake). I then called Time Warner on the 20th of June to get a refund, was told it would be 3-5 weeks for a check. After 5 weeks I called back and was told the first representative filled out the form wrong and it would be here by July 30th!
Well on July 30th no check! So I called back and was told I needed to fax a proof of payment form from the bank so I went the following day to the bank and faxed the forms and the bank manager called Time Warner. He talked to Aaron in billing employee number SWOABUSBY and was told the money would be direct deposited in 3-5 business days and it never come!
Well I called back today the 6th of August and was told the check is being mailed and it will be 3-5 weeks again! Nothing but SCUM!
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