Miami Rent Max Car Rental Agency - Do Not Rent A Car From This Company

Rental Car - Complaint
Review by mrbrines on 2013-08-06
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
MIAMI, CALIFORNIA -- We had a reservation made through Expedia with a reservation number and the price and terms on a reservation document.

When we got to the airport we were told that they did not have our car. They said they overbooked and we would not get our car. What a terrible company we were stranded had to scramble to find another car paid more and wasted much time.

We also were charged a $29 fee for not canceling our reservation. Really you had no cars and we get charged a fee fir not canceling. A sham is what this car rental agency is.

Beware!
Comments:2 Replies - Latest reply on 2013-08-08
Posted by Soaring Consumer on 2013-08-07:
Did you attempt to contact Expedia to seek a resolution? If they refuse you a refund contact your credit card company.
Posted by mrbrines on 2013-08-08:
I did Expedia said they are a third party unrelated to this transaction I have to deal with Rent Max Miami.
So far they have refused to refund the $29 fee they basically stole from my Visa Account.I did notify BA about this fraud and am waitingfor there investigation.

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