Xfinity - Terrible Cable TV And Lying Company
Cable Television and ON Demand - Complaint
ATLANTA, GEORGIA -- Over the course of three months, my cable TV has never worked properly despite 4 technicians visiting my home, hours on the phone with XFINITY and several "promises" that it will work along with free months of service. If it wasn't for the free service, I would have gone to satellite long ago - and plan to once my free service is up. I have been double-billed, had either snowy or no reception, no sound, premium channels not working, on-demand not working or some other type of issue at all times throughout my service. The customer service representatives are rude and many speak poor English, often hanging up on me. I was also promised more channels than I received and then later told I could only get HD channels with an extra HD receiver rented from them - even though the terrible package they now have me on has only 10 HD channels - although I was promised over 75 when I first ordered service.
The technicians are consistently late, do not call beforehand so I can travel from my office and are rude and do little to help improve the service - clearly no one wants to work for this terrible company. DO NOT GET XFINITY.