Time Warner Cable - Lack of Reasonable Timely Response to Internet Issues
Internet and TV service - Complaint
OVERLAND PARK, KANSAS -- So angry with Time Warner Cable. We've been having intermittent internet service issues .. I finally got fed up and called in for service last Thursday.. They finally sent a tech out Yesterday - Tuesday... After the tech messed around with It for over 3 hours. Now have NO internet and one of the Tv's is all snowy and the digital box in the living room keeps pixelating.. Steams about to come out my ears.. So they said they need a replace the drop into the building.. For which they use a 3rd party contractor.. So I called to check on status today since no one had called. These clowns now say it could be two weeks be for it's taken care of .. Time Warner Cable and this contractor truly fit the definition of "Customer NO Service..
I hate DSL but its sure looking better and better. AT&T may be my next call..
If anyone asks me about using Time Warner Cable, I'd tell them never at this point.. Poorest complain response I've ever experience out of the five different cable companies and two satellite companies I ever dealt with .