Comcast Xfinity - This Is a VERY Bad Company That Totally Sucks at Customer Service.
Pay Bill - Create Online Account - Complaint
PORT ST. LUCIE, FLORIDA -- The software Comcast has can not deal with multiple accounts. They do not know what they are doing. I am just trying to pay my bill and there system does everything possible to make that impossible. When you call in for support the techs can not help you. This is hopeless. You have to wait too long to get someone on the phone. Then they want to verify all the information on your account. Finally they ask if they can help you only to discover they must route you somewhere else. When you get to the new department they can not help either and route you once again, sometimes back to where you started. Just pathetic. When a new alternative becomes available I will be the first to escape. Yes, I'm mad they do not treat you even remotely close to fair or reasonable.