Vanderbilt Mortgage Complaint - Customer Service
My Husband and I have separated and have been trying for 10 months just to get my name off of the loan so I can purchase a home for myself. No one has ever called us back or even bothered working on our account. We have been told it was lost, and to send in all the information again, then the person handling the account went on medical leave, then we were told another agent was handling it and for 4 weeks now he has never bothered returning not one message we have left him. I call and leave him a message every day too. Do not deal with this company!!!!