Verizon - Incompetence and Fraud
Cell Phone - Complaint
LOUISVILLE, KENTUCKY -- I have been a Verizon customer about 10 years, my payment was automatic debit from my account. Six months ago some idiot in their accounts department screwed up and they disconnected my service, and charged me all types of fees, I gave them a new credit card for automatic deduction, to my surprise I just got a letter from them threatening to cancel my service for non payment, so I went online and saw they had my acc info but failed to debit my now past due bill.
Is it just gross incompetence or just a bunch of jerks working there.
I am going to make sure all the members of my family and friends find another company.
To every one out there, get away from these people.