Hotwire Hot Secret Is a Scam!!! Stay Away
Hot Secret Rate - Complaint
NY, NEW YORK -- Hot secret rate and Hotwire star rating is absurd and absolutely pathetic. They are not the real star rating. I booked a hot secret Hotel and with their fees, the rate is higher than the original rate from the Hotel website. What a rip-off? When I called the customer service, I wasn't sure I was talking to a person or a playback message. He repeatedly kept saying the same thing, not listening or wanting to help out the customer..
I would never use Hotwire anymore. I bet Priceline is much better with savings and the star rating! Hope this review helps to the smarter people who search online before using Hotwire.