Days Inn - Filthy Hotel Not Worth the Money
Hotel GM & Corporate office - Complaint
SANTA CRUZ, CALIFORNIA -- The Days Inn in Santa Cruz, CA we arrived to an unpleasant run down hotel that was over priced. When I booked it on booking.com there was a price discrepancy by $60 dollars. We found oily dirty sheets on the pull out sofa and the room smelt of a urinal. I complained and they switched our rooms the next morning. The supposibly new clean room was insult to injury. I found nose picking wipped on the wall next to the bed. This is not exceptible.
The GM sent me an apology email after I went straight to corprate. I am not feeling content with how this matter is handled. I want a refund.