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Dollar Rental Car - Over an Hour Wait, Overcharges on Bill

Economy car - Complaint
Review by laramartini on 2013-08-09
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
BOSTON, MASSACHUSETTS -- 1. 40 minutes' wait at counter, then another 40 for the car to arrive
2. no spare tire in vehicle
3. Overcharge - an "insurance" for roadside assistance that we verBally declined was added to our electronic signature bill. When we complained with customer service, they said "it was our responsibility as a customer to read the contract before signing".

never again!!

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