Lake Norman Toyota Informative - Lack of truth in advertising
CHARLOTTE, NORTH CAROLINA -- Short version. They made a great offer, then made it impossible to trade with them for their vehicle at the offered price.
My wife stopped by as she was in the area and saw a vehicle that she liked. We had been considering this vehicle and they gave her a "no haggle," price guarantee. We came back the next day to trade. They never did make an offer on my trade in, but wanted me to lease their vehicle at about $5000 more than the offered price. He mentioned a ballpark figure as an offer for my current vehicle which was less than half of the Wholesale price offered by Carmax less than 2 weeks ago. I offered to show him the offer, but he quickly said no, and his buyer would set a price. Naturally, the price on their vehicle was only guaranteed for this day, so if I went to sell my current vehicle to Carmax, they could not guarantee me the same price as today...
I have no plans to ever go back there again. As another on this board said, they should try telling the truth. It really goes a long way.