Travelocity - Horrific
CHICAGO, ILLINOIS -- I booked a room for two people.. They gave us one bed. I asked for help by a supervisor. She informed me that she would handle the situation and that she needed to fax over something to the Hotel. She called me back and said everything was ok, after 3 hours of sitting in the lobby. I went to the front desk and they informed me they never spoke to anyone from Travelocity. I called them back and spoke to another supervisor and they told me if I wanted a double bed I could make another reservation with them for a room with a double bed. I had just paid $450 for 2 nights.
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