Tire Kingdom - Made Us Wait For No Reason
Alignment - Complaint
JUPITER, FLORIDA -- We use Tire Kingdom for all services for our 4 vehicles. We have been customers for many years. Today, Sunday, August 11, 2013 we dropped off our Town & Country for an alignment at the Jupiter, FL location. We were told by Joey that it would not be more than 1 hour and they would start it immediately since there were no other vehicles waiting. We walked to a local restaurant for breakfast and returned 1 hour later to see our van still in the same parking spot and we were told that they had not gotten to it. Also, Joey was charging us $135 for the alignment which included a coupon for $10 off.
Needless to say, we left. We called the Tire Kingdom in Hobe Sound, and we were quoted $89.95 for the same service. That would be $79.99 with the coupon. Usually, we drive up to Hobe Sound anyway, because the Jupiter store treats us so poorly.