Don't Use Priceline For Your Hotel Bids
Online Service - Complaint
I was a first time user of Priceline - and how very disappointed I am about their rating of the Best Western Hotel in Bossier City, Louisiana on Lake Street. Priceline rated this hotel with two and a half stars and I bid on this hotel ending up with a fair to high price for this hotel. With the events that unfolded once we arrived vs the money I paid .... I thought I was in a SciFi movie.
Priceline took my hard earned money and misrepresented a "good deal". Priceline spends millions of dollars on advertisement and then just a few blogs with photos can put the kibosh on all the wonderful marketing efforts they just spent - if you will take heed from me. The Best Western you sent me to had roaches, a bad clogged hairy shower drain, a rip in the sheets a foot long and a big cigarette burn on the bedspread. I am not exaggerating - I have photos. This was suppose to be one step below a three star hotel like Wyndam or the Hilton.... are you kidding me.
The staff was very polite and tried to accommodate us for what had to be embarrassing as I had photos to share which will back up all the above but.... it is what it is.
Priceline - you - should be ashamed of yourselves. You also included a hidden charge in your service that I am very upset over not to mention the misrepresentation of the hotel rating.
William Shatner shame.... shame ... I would have expected more from Captain Kirk. Pull yourself from this debacle .... Mr. Spock would be proud.
Backwash in Tub while taking a shower as it filled up because of a hairy, clogged drain .