Bank of America - Terrible Bank to Do Business With
Home Equity line of Credit - Complaint
CLIO, MICHIGAN -- I had a home equity line of credit with this bank or it's predecessors for about 20 years. Suddenly, they called in the loan which was in excess of $40,000. There was no prior notice. They gave me two weeks to come up with the money. I had to refinance at a higher rate of interest. I found this company almost impossible to work with. They have set the standard for poor customer service. They closed the branch in my town, next they closed the branch in a neighboring town. When I asked them why, they said they want people to do on line banking. Their website is almost impossible to navigate, and if you want to talk to a person, forget it. They have you pushing so many buttons on the phone you end up getting frustrated and hanging up. I hate this bank and recently closed my checking account. We will be paying off our line of credit as soon as possible and will never do banking with them again. We will do all of our banking through our credit union in the future. If you have any thoughts of doing business with this bank, don't or you will regret it.