Verizon Wins for Worse Mobile Provider
LAFAYETTE, LOUISIANA -- I bought a hotspot several months ago to use for internet on my laptop and was assured by the salesperson that when I would run out of Megabytes that a screen would automatically pop up and give me the opportunity to charge up my account with credit from my credit card.
Well last month I ran out of bytes and the screen pops up. First it asked for user ID, phone number or e-mail. Next the password. I entered my phone number and it said to enter something else. So I entered my e-mail, then it said to use another option. By now I have only one option to use my ID and then it locked me completely out. To make a long story short, I had to drive 30 miles to get to a service representative to get me back on the internet.
Well I used the service for 3 weeks and I ran out of megabytes and had to charge up account again. The same screen came up and finally got to sign in this time. They give you 2 passwords and 3 ID's... so it is a rubrics cube just to sign in. The page then says that I have no credit card showing in my account. I was fuming mad. I had given them my credit card when I originally bought the unit. Now again I am going through their obstacle course trying to add credit to my account. Again I got no where and clicking on every button the page.
They never even give you an option to add a credit card if you want to do that. I could have just re-entered my credit card info but they don't give the option. Such a low life, low mentality, ignorant, uneducated, unconsiderate, group of people that seem like they got an education at Ghetto Universty on 00000000000 Nobrain Trail, Dumbcluck Craphouse. So I had to get in my vehicle and go get some assistance. So I talked to one of their no brain assistants who told me that my credit card info was on their system. But he tries to tell me that I must have been doing something wrong. How could I be doing something wrong when it said that I had no credit card in my account.
So If you want a lot of headaches, I strongly recommend for you to sign up with Verizon Wireless. Their website was constructed by expert ADS (Acquired Deficiency Syndrome) patients or so it seems. You talk about a group of YO Yo"s....Big time incompetents.