Hotwire.com Are Basically Theives
Hotel Bookings - Complaint
ONLINE -- I used their system to book a hotel, went through the process of choosing an area, then selected the star rating I wanted. I confirmed all this and made the booking. They then show me the hotel I will be staying at, which is in a completely different area (50 km away from the area I selected)
The hotel is listed in the other area on their site, so it must be a bug with their software. I contacted them immediately and they refused to do anything about it "your reservation must remain confirmed with the original details provided at the time of booking. This is our final decision." was their response.
Do not use these thieves ever, they are just out to take you money and leave you stranded.