Hotwire.com - Rise the Price Two Minutes After I Called Customer Service for Help
SAN FRANCISCO, CALIFORNIA -- I reach the live chat customer service and ask the agent to help me use the coupon I have in my email with my purchase. The agent name "Jean" took a long time responding my questions, and ended up not helping me with anything. I was about to book the hotel anyway, but when I refresh the page, I noticed that the price of the hotel increased to 100 dollar ( originally $89) in 1 minute. WTF!!! Did she do that on purpose? what kind of company is this?
I ended up booking the hotel at hotel.com instead.
Guys, do not use Hotwire.com
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