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Airfare.com - The Worst Experience Buying Tickets

Extra Charges, Agent Fees Scam - Complaint
Review by a_kirolous on 2013-08-14
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
Save your money and do not give them business. Airfare.com is one of the worst two scammers I've dealt within my life.

I purchased a ticket via Kayak and in more than one spot of the confirmation, it stated the total amount I will be charged. But, that was not what was on my credit card statement. They charged AGENT FEES. They never mentioned anything about agent fees or any extra charges. At the time of purchase but the email stated clearly no extra charges on top of the ticket price will be charged. when I tried calling them for clarification. They give all kinds of stories and they have one of the worst customer service departments ever. You will have to run after them for your money, they will still argue with you even though they have no point to support their claim. I doubt anyone would have a good experience with this company, and yeah, they are not cheaper than others, they were in fact more expensive.
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