State Farm Insurance - Horrible Customer Service on Car Accident
Car Insurance 2005 Civic
WAUKESHA, WISCONSIN -- I was hit by an uninsured 19 yr old on January 24th of this year. I have been trying to settle this for almost 7 months now! I had to call my agent for updates and was given different numbers to call for info, this is not MY job!!
I pay the extra for uninsured motorists, but I am the one getting all the crap. I had to go to Urgent Care 2 days after the accident because of a shoulder injury. I have been trying to settle for pain and suffering with some guy named Ned, but it takes up to 2 weeks for him to get back to me.
I called my agent Tom and told him how unhappy I have been and will not renew my policy and he didn't even try to keep my business... REALLY ???? I know I probably won't hear back from anybody, but 7 months to settle ?? 4months to find out he didn't have insurance?? UNACCEPTABLE !!!