Kemper Auto Insurance - No One Will Return Calls and They Sent Me the Letter!
Claims Supervisor - Complaint
PENNSYLVANIA -- I had a Kemper insured driver hit me at an intersection (actually she was looking down at her phone and rolled through the intersection). She pulled over and looked at her car. When I approached she took off. Police filed a "hit and run". Drove past her the next day and got rest of plate # and gave it to police. They interviewed her and she denied everything. Had to pay to get my new car fixed!! Now my insurance company contacted hers and they tried to reach out to me via a letter. (which had so many typos and misspellings) I have left 4 messages for a return call and even tried to reach out to her superior but nobody gets back to me! I told police I wouldn't press and h&r charges if she just took responsibility and paid the deductible. Rethinking this!