Virgin Mobile - Now: "Virginangels"
Cell Phone - Complaint
Virgin Mobile has concocted an entity named "VirginAngels" who allegedly promise to intercede on consumer's behalf. They have no "clout" though. They promise to refund your money and ask for your address so they can mail you a check. Then their supervisor cancels their action. In other words, Virgin Mobile (Sprint) apparently asks Virginangels to lie to the customers to placate them (for awhile). Asking subordinates to "lie" to consumers is appalling. Virgin Mobile/Sprint still owes me $335.15.