LINX Communications - Never Trust a Linx Rep. Selling Phone Internet TV Contract
Package Deal - Complaint
PROVO, UTAH -- I and 3 friends each signed a package deal mis-represented by a Linx Salesman. We were told it was a package deal with savings on Internet, phone, and Dish TV over a 2 year contract. TV was installed first, improperly with no wires grounded properly. Dish was improperly placed where service was out of order more than working...holes on the siding.
I was told I just needed to climb a ladder to service the dish when it rained and snowed...we are seniors using walkers!
I canceled by the 2nd day after also verifying that the contract was not a package deal for 2 years...it had service support for technical problems
within the state of UT. In fact if we HAD PROBLEMS WE WOULD BE CHARGED every time a tech came out.
We canceled our agreement with LINX, Internet and DISH, the Phone had
never been ported over thank goodness. They still try to collect but Internet and Dish were decent in cancelling.
BUYER BEWARE...LINX is a shady business...willing to lie and schedule inferior installers who WILL damage your home in the process!