Home Depot - Entire Transaction Was a Rip Off
Appliances / Washers & Dryers - Complaint
LANCASTER, PENNSYLVANIA -- Ordered a washer/dryer on sale on 7/19. Home Depot charged our credit card immediately. Was told it would be delivered on 7/25. Night before delivery (coincidentally the same day that washer/dryer sale ended both at Home Depot & SEARS) was told it couldn't be delivered til 7/27. On 7/26, was told it was backordered til 8/14. Received a call on 8/9 that it would be delivered on 8/14. Called on 8/13 to find out what time the washer/dryer would be delivered - and GUESS WHAT - not being delivered on 8/14 either - the excuse this time is that the truck didn't arrive in time to put my washer & dryer on it.
So I've been dealing with a dryer that doesn't work for 3 weeks, paying INTEREST ON MY CREDIT CARD FOR ITEMS I HAVEN'T RECEIVED - AND HOME DEPOT STILL CAN'T DELIVER THE PRODUCT I ORDERED & PAID FOR!!!! I suspect that Home Depot knew they didn't have any of these washer/dryers in inventory and SOLD THEM ANYWAY because SEARS had them on sale too. Because I need a new washer & dryer NOW and I have no confidence that Home Depot will EVER deliver my products.
I NEED TO CANCEL MY ORDER, EAT THE INTEREST CHARGES AND ORDER THE SAME PRODUCT FROM SEARS AT A HIGHER PRICE BECAUSE THE SALE HAS ENDED.