United Healthcare - Coverage Denied for Our Daughter's Tumor
Medical Coverage - Complaint
SPOKANE, WASHINGTON -- Our 22 year old daughter has a tumor that is located in her jaw, causing pressure, pain and constant discomfort. She now has hearing issues due to the pressure caused from this tumor. We have an oral surgeon that has appealed not one but two coverage denials from united health care. They are trying to say this is a TMJ problem which we do not have coverage for. Our daughter has never had previous TMJ issues nor would she now without the tumor ( osteochondroma).we have paid premiums for a family of five for nine years. It is unbelievable to us that this surgery would even be in question! If this was located anywhere else I don't feel that we would be going through this. We are very discouraged with the way united healthcare is treating our family and are going to take further action.