Sprint Has Declined in Service Areas
Cell Phone Carrier - Complaint
PORT HURON, MICHIGAN -- Although the attractive price plans led us to get Sprint as a family plan we deeply regret it. Over the past 3 months the service areas declined dramatically and we get dropped calls on every call regardless if we are in a city or township. We can no longer make calls from our house. I called to complain a couple times, and though their records show the dropped calls all they do is apologize and say they are working on the solution as we aren't the only ones calling about it. We've asked to be let out of our contract and can't because even though the faulted on their service quality it is reported that they are working on the solution and therefore we have to grin and bare it until it's fixed. Though they don't know when that will be. As a family, I can't make calls from a home, 2 miles from a city, and my fiancé gets dropped calls during his travels as a self-employed business professional. We can no longer afford this neglect from a high priced service, for a few dollars more we can get Verizon, we'll just have to watch our Internet usage. Bottom line- Sprint has no care or worry about its customer satisfaction and has declined in service areas within the last 2-3 months.