Spirit Airlines - Stealing Your Stuff
Lost Luggage - Complaint
HOUSTON, TEXAS -- We flew from Houston to Detroit with no Issues other than the bag fees, which are over priced to say the least. On the way home was another story. My now wife and I decided since we would be in Detroit for a few hours, that it would be better suited for our wedding rings to be in the suitcase which was locked and only I had the key. We checked into the airport 1 hour early, 15 feet from check in to the gate. TSA decided to search our bag to swab whatever.... Well Somehow our bag did not get on our flight, instead it came the next day. TSA reviewed footage nobody took anything from our bag, so wherever the bag sat overnight, someone cut the lock, stole our wedding rings, watch and necklace out of the bag.
Upon getting the bag from Spirit I asked what happened to our lock, open the bag and a TSA letter was there. I immediately went looking for the jewelry, It was all missing. Spirits answer - Call TSA they went into your bag. I called TSA they cleared themselves, I call Spirit back and they still say TSA, Nobody will help me, I've called 9 times waited over a hour each time to get to someone who is unwilling to help. They are liable for this and I will be going to the news media with this scandal. Her wedding bridal set was 25,000 dollars, My ring is irreplaceable as it was made from my father's rings who passed away! I will never fly with them again, and I don't think ill fly any airline with anything of value.