Budget Rental - Refused to Honor Insurance for a Church Relief Trip!
EAU CLAIRE, WISCONSIN -- Our church decided to go down to Indiana for a relief trip to help a man rebuild his house after it was hit by a tornado. Our mistake was renting from Budget Rental. We took out the insurance on both vans we rented. While down there, as we were trying to charge the battery of the home owner's mower, one of the participants tried to close the lid. When he met resistance, he pushed a little harder. What he didn't realize was that the bar on the car was keeping the hood up. It dented the hood. It was completely ACCIDENTAL! Now, Budget REFUSES to live up to the insurance we bought and they are calling it intentional damage. It wasn't!!! Budget Rental will do anything they have to do to NOT honor their insurance. Stay away from Budget Rental!!!