Comcast - Fees, Fees, Fees, Fees, Fees!!!
Cable - Complaint
SORINGFIELD, ILLINOIS -- First, there are no longer any other cable options around, so Comcast can stick it to you however they want (granted, there is dish, etc.), and they do! Prices are ridiculous- to get one channel I would like will cost $20 more a month because it's in an additional package. Charges for each decent channel box are $8 a month (not using them, thank you), surcharges, fees...
Today, I wanted to pay my bill, but had a question before I did. I figured I would ask the payment representative my question, then pay. The automated woman stated that there will be an additional fee to pay using a live person, but not by using their automated system. So I waited 7 minutes because I still had a question... And suddenly it said "please leave your message after the tone" and that was it. I though maybe I hit a key on my phone and it sent me to voicemail, so I repeated the process, same thing.
Trying to reach a live person has become ridiculous. They used to be friendly and easy to reach. Now, well... I might as well just bend over if I want cable and Internet. :(